Legitimate customer support: This is the kind of thing that doesn’t seem to matter until you need it.Otherwise, if your battery dies in the middle of something important, you could be out of luck. A minimum eight to 10 hours of battery life, plus the ability to work when they’re charging or connected via a cord: The top Bluetooth headphones should last a full workday at a minimum, and you should still be able to use them while they’re charging or connected with a cord.Good voice-call quality: This is very important if you expect to use the headphones all day.Solid Bluetooth connection strength: Repeated complaints of music cutting out or calls being dropped prompt a dismissal. ![]() We dismiss any headphones that are confusing to use or too easy to trigger accidentally. Easy-to-use-and-understand controls: Batting desperately at your headphones when you are trying to pause a track or answer a call is frustrating.During our research, we eliminate any headphones with several poor professional reviews or consistently low owner reviews. And nobody should have to pay for subpar sound quality. ![]() If something hurts to wear, you won’t use it, and poor fit often affects sound quality. ![]()
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